For independent cafes, tea houses and boba shops

Know last week's numbers by Monday morning.

In the kit's sample shop, week three's labor ran 32.2 percent against a 28 percent target: $479 over in one week. Tillwhistle shows it on Monday morning, in time to fix the next schedule. It is twelve files you keep, in Excel that opens in Google Sheets, plus PDFs and Word files.

$97 once, with a 14-day fix-it-or-refund guarantee. The free sheet needs no email address.

The owner's weekly one pager on a tablet at a cafe counter, next to a kettle and a mug
The owner's weekly one pager, from the kit's sample shop, open at the counter.

12

files in one zip

48

page manual

2,382

formulas, checked for errors

14

day fix-it-or-refund guarantee

Made by someone who helps run the day-to-day at an independent tea house. Questions go to support@tillwhistle.com, and a real person answers.

What is inside, shown

Four of the twelve files, as they look on screen. Tap one to see it full size.

Daily Sales and Labor spreadsheet showing daily sales, labor against target, cash variance, and weekly rollup.
One row a day. Labor percent against your target, cash over and short, the weekly rollup.
Menu Costing spreadsheet showing item costs, menu prices, cost percentages, and target prices.
What each item costs you, what you charge, and the price that would hit your target.
Weekly One Pager spreadsheet summarizing the shop week, sales, labor, and top and bottom menu items.
Everything from the week on one page. Read it Monday morning.
The First 14 Days onboarding workbook with daily training tasks and trainer and trainee sign-off.
Day by day onboarding with trainer and trainee sign-off.

Sound familiar?

Which of these sounds like your week:

  • The POS tells you what you sold. It doesn't tell you labor ran high until payroll comes out.
  • How the shop opens depends on who opened it.
  • A new hire shadows one shift and is on their own by the weekend.
  • The schedule goes up, and then you find out it was over budget.
  • The till comes up short and nobody knows which shift.
  • Month-end is a pile of invoices and a guess.

If two or more of those are yours, this kit was written for your shop.

Type the day's numbers. The sheet does the rest.

Sales, transactions, scheduled hours and the cash count go in. Average ticket, labor cost, labor percent against your target, and cash over or short come out, in red when something is off.

The Daily Sales and Labor sheet: a new row is typed in and the formulas fill in the rest
The Daily Sales and Labor tab from the kit's sample shop. A few columns are hidden here to fit.

Caught on Monday, not at tax time.

In the kit's sample shop, a fictional cafe, week three's labor ran 32.2 percent against a 28 percent target. On $11,385 of sales, that is $479 over in one week. The one pager shows it on Monday morning, in time to fix the next schedule.

In a 2025 survey of independent coffee shop owners, the average margin was 13.8 percent. At that margin, four points of labor is close to a third of the profit.

Source: Coffee Shop Keys, 2025 Independent Coffee Shop Industry Report. Try your own numbers in the free break-even sheet.

Net sales, week three
$11,385
Labor at the 28% target
$3,188
Labor actually paid, 32.2%
$3,667
Over, in one week
$479
From the Weekly One Pager in the kit's sample data. The kit is $97, once.

One row a day, five minutes after close.

The daily numbers workbook: twelve tabs, 1,171 formulas, sample data from a fictional shop so you can see it working before you type over it. Excel, and it opens in Google Sheets with File, Import.

Daily sales and labor

Sales, transactions, scheduled hours, actual hours from the timeclock, the cash count. Labor percent turns red when it is over your target. A weekly rollup underneath.

Recipes and menu costing

Ingredient costs by the gram, the milliliter and the cup. Recipes look them up. Menu Costing shows what each drink costs you, what you charge, and the price that hits your target.

Inventory and waste

Count the shelf. The sheet works out what left, what should have left from sales, and the difference in dollars. A waste and comp log with twelve reasons, so a remake and an expired pastry stop looking like the same problem.

Break-even and the one pager

Fixed costs in, the sales you need per open day out. Then the weekly one pager: every number from the week on one page, on the tablet or the clipboard, read Monday morning.

Opening, mid-shift and closing, by station, with who signs off.

Fourteen pages. The opening list by station, the mid-shift reset, closing with next-day prep and the final walk, and the cash routine: the float, drops, the closing count, and what size of variance is worth a conversation.

Open

Machine on and dialed in, tea station stocked, float counted, initials before the door opens.

Mid-shift

The reset after the morning push: restock, wipe down, recount, before the lunch line.

Close

Next-day prep, the closing count, the final walk, initials.

Care

Cleaning and maintenance on a calendar with the temperature log, and what to do when the power goes, the water goes, or the machine dies at 7 AM.

Hiring, the first 14 days, the schedule, and the six conversations.

Eleven pages plus a schedule workbook, written for the owner who is also the manager.

Hiring

Three job posts (barista, shift lead, opener), an interview guide, a paid trial-shift scorecard with a decision rule, a reference check.

First 14 days

Day by day, with trainer and trainee sign-off, and station checklists: shown, practiced, solo.

Scheduling

A two-week schedule builder that shows labor percent by day and who is alone on the floor, before you post it. A wall copy with names and times and no pay.

The conversations

Late, the short till, the no-show, the conflict, the raise, letting go. The words to say, and the review cadence and pay ladder that make them rarer.

Fix the schedule before it goes up, not after payroll.

The Week 1 schedule: a shift's end time is changed and the day's labor percent turns from red to green
The Week 1 schedule from the kit's sample shop. A day over the 28 percent target shows red; end a shift earlier and it turns green before anyone sees the schedule. Some columns are hidden here to fit.

Month-end in thirteen steps, on one page.

The Monthly workbook takes one column a month from the POS, payroll and the invoice tray and gives you a one-page P&L with the five ratios against targets: prime cost, labor, goods, occupancy, and margin. Red or green. Then a quarterly pricing review and the vendor call scripts, with a six-page guide.

What happens after you buy.

1

Right away

The download link arrives by email: one zip, twelve files. If the link ever stops working, support@tillwhistle.com sends a new one.

2

Day one

Open the manual to page 3. Fill in the Settings tab: your labor target, cost of goods target, wage, and the days and hours you are open.

3

Every night

One row on the daily sheet after close, about five minutes.

4

Every Monday

Read the one pager. Pick one thing to change this week and write it at the bottom.

What arrives

One zip, twelve files. Every workbook has sample data from a fictional shop and the formulas are open; type over them. 2,382 formulas in all, checked for errors.

  • Tillwhistle Operations Manual: PDF, 48 pages. The first week is laid out on page 3.
  • Part 1, Daily Numbers: Excel, 12 tabs, 1,171 formulas.
  • Part 2, Open and Close: PDF, 14 pages, plus a Word file to edit.
  • Part 3, Staffing: PDF, 11 pages, plus a Word file to edit.
  • Part 3, Schedule: Excel, Week 1, Week 2 and a wall copy, 734 formulas.
  • Part 4, SOP Library: PDF, 13 pages, plus a Word file. Recipe cards with costs, food safety logs, customer service, mobile orders, loyalty and comps, receiving.
  • Part 5, Monthly: PDF, 6 pages, plus a Word file.
  • Part 5, Monthly workbook: Excel, the P&L one page, the trend, the pricing review, the vendor review, 477 formulas.

What owners ask before buying.

I don't have time for another spreadsheet.

The daily sheet is one row: sales, transactions, scheduled hours and the cash count, about five minutes after close. Everything else fills in by itself. You only type in the blue cells.

I'm not a numbers person.

You type what the POS and the till already tell you. The sheet does the math and turns a number red when it is over your target. The manual explains each number in plain words.

My POS already gives me reports.

The POS knows what you sold. It doesn't know your labor target, your schedule, what got thrown away, or what the till should have held. The kit puts those next to your sales, one row a day and one page a week.

Will it work for a tea house or a boba shop?

Yes. The recipes include a pot of loose leaf and a batch iced tea, costed by the gram, and every sheet works the same way for any shop that mostly sells drinks.

What formats are included?

Excel workbooks that open in Google Sheets, PDFs to read or print, and Word files of the checklists and procedures so you can edit them for your shop.

Is this for a shop that is opening or already open?

Both. If you are open, start the daily sheet tonight. If you are opening, start with Break Even and Menu Costing, then the hiring pages and the first 14 days.

What if it doesn't work for me?

Because these are files you keep, refunds are for problems: a file that won't open, a formula that breaks, or something this page promises that isn't there. Write to support@tillwhistle.com within 14 days of purchase and say what's wrong. We fix it, and if we can't, the full $97 comes back. Refunds aren't available for a change of mind after the files are downloaded, so try the free break-even sheet first. It is built the same way as the rest of the kit.

Who it's for, and who it isn't.

It's for you if

  • You own or manage one to three independent cafes, tea houses or boba shops.
  • You want last week's numbers every Monday, not at tax time.
  • You would rather own files than pay for another monthly app.
  • You are the one who opens, closes, hires and does the books.

It isn't for you if

  • You want software that pulls from your POS on its own.
  • You run a chain with an office that already does this.
  • You are looking for a business plan or help raising money.

Try one sheet first.

The break-even sheet is free and asks for no email address. Fixed costs in, the sales you need per open day out, and what one change does. If that sheet is useful to you, the kit is more of the same.

$97, once.

Know last week's labor, cost of goods and cash by next Monday. Built for independent coffee shops, tea houses, boba shops and cafes in the United States running one to three locations.

Files you keep, with a 14-day fix-it-or-refund guarantee: if a file doesn't work or isn't what this page describes, write to support@tillwhistle.com and we fix it or refund the full $97.

Nothing recurring and nothing to book. The price is the whole price.

The kit, $97 once14-day fix-it-or-refund guarantee